Withdrawing Funds Back to Your Wallet
When you're ready to pull winnings out, the withdrawal flow mirrors the deposit path — same wallets, same account menu. We ask for a destination wallet, the amount, and a quick identity check if it's your first withdrawal or if the amount triggers our standard review. DANA, OVO, and GoPay are all supported as payout destinations. Processing moves through our finance queue;
we don't publish a fixed minute count because transfer times vary by wallet and time of day, but we keep the queue moving. If a withdrawal sits longer than expected, our support channel is the fastest way to get a status update.
- Go to Withdraw — Find the withdrawal option in your account menu. Your verified wallet options appear based on what you've used before.
- Enter Amount and Destination — Type the amount and confirm which wallet — DANA, OVO, or GoPay — should receive the funds.
- Complete the Verification Step — For new destinations or larger amounts, we'll ask you to confirm your identity before the request is queued.
- Track Your Request — A reference ID is shown after submission. Contact support with that ID if you need a status check.