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What You Need to Know Before You Play

These pages set out how selena88 operates, what conditions apply to your account, and how we handle the relationship between you and the platform.

Jurisdiction-dependent accessAccount and wallet conditionsDANA, OVO, GoPay terms applyData handled under stated policyContact channel for policy queries

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POLICY CONTACT

Reach Us About Legal or Account Queries

If something in our terms isn't clear, or you need to raise a policy concern about your account, wallet, or data — contact us directly. We handle legal and account policy questions through the channels below. Response times vary, but we do work through every query we receive. Do not use the general chat channel for formal policy disputes; use email or the ticket form so there's a written record on both sides.

ACCOUNT SECURITY

How We Protect Your Data and Account

Your account security and personal data handling sit at the core of how we run the platform. We use encrypted connections for all sessions — whether you're logging in through a browser or on your phone. Wallet data connected to DANA, OVO, or GoPay is not stored on our side beyond what's needed to process and verify your transaction. Here is how we handle the four areas that matter most.

Data We Hold

We hold the information you gave at registration — name, contact details, and wallet identifiers. We do not sell this data or share it with unrelated third parties. Retention follows the period required by applicable policy.

Cookie Use

Cookies are used to keep your session active across pages and to remember device preferences. You can clear cookies via your browser or mobile settings at any time without losing your account.

Account Access Controls

Login is protected by OTP verification sent to your registered contact. If you change your wallet — for example, switching from OVO to GoPay — re-verification is required before the new method is active.

Requesting Changes or Deletion

To request a data correction or account closure, submit a ticket with your registered name and wallet type. We process these in the order received and will confirm via your registered contact channel.

How Our Terms Apply to Your Account

selena88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you accept these terms in full. They govern every action on the platform — deposits, withdrawals, account management, and use of any wallet you connect, including DANA, OVO, and GoPay. Access to selena88 is subject to the laws of

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your region in Indonesia. We do not extend access to jurisdictions where online wagering is prohibited under local law. If you access the platform from Semarang or anywhere else in Indonesia, it is your responsibility to confirm that doing so is lawful where you are. Our
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terms may be updated; the current version is always the one in effect. Where a payment method like OVO or GoPay is used to fund your account, the transaction remains subject to both our account policy and the individual wallet provider's terms. Any conflict between the
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two is resolved in favour of the more restrictive condition. You may not transfer account balances to another user or use a wallet registered to a third party. All account activity must match the identity you submitted at registration. These rules exist to protect your account
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and keep the platform available to eligible accounts in supported regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms work, what rights you have, and how to take action on your account data or a policy concern.

Access depends on local law and is available only where permitted in your region. It is your responsibility to check whether access is lawful where you are located before opening an account.

Transactions where the wallet name does not match your registered account identity may be held for verification or declined. Always register with the name that matches your DANA, OVO, or GoPay account.

Submit a ticket through the in-account form with your registered name and wallet type. We will respond to your request and provide the data we hold under our standard retention policy.

Retention periods follow the conditions stated in our privacy policy. We keep records for as long as required to meet our obligations, then remove them from active systems.

Use the email or ticket channel — not live chat — to raise a formal dispute. Include your account reference and a clear description of the issue so we can review it with a written record.

Our account terms apply equally regardless of which wallet you use. Each wallet also carries its own provider terms; both sets of terms apply to your transactions, and the more restrictive condition takes precedence.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Need to Know Before You Play

Reach Us About Legal or Account Queries

How We Protect Your Data and Account

Data We Hold

Cookie Use

Account Access Controls

Requesting Changes or Deletion

Common Questions About Our Legal Terms

01 Can I access selena88 from anywhere in Indonesia?

02 What happens if my DANA or OVO account name doesn't match my registered name?

03 How do I request a copy of my personal data?

04 How long do you retain my account data after I close my account?

05 What do I do if I disagree with a policy decision on my account?

06 Are the terms different for GoPay compared to DANA or OVO?

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